Gives all public sector organisations access to executive and non-executive recruitment services. Covers permanent, fixed term and inward secondment roles.
Agreement number: RM6394
Start date: 03/08/2026
End date: 02/08/2029
Regulation: PA2023
Agreement type: Closed Framework
Available for: Central government, charities, education, health, local authority, blue light services (police, fire, ambulance, search and rescue), devolved administrations.
This framework agreement offers executive-level recruitment services. It helps all public sector organisations fill roles from Grade 6 to SCS4 (or equivalents). It can also be used to recruit for non-executive roles and public appointments.
RM6394 is a closed framework let under the Procurement Act 2023. It covers recruitment services for the UK. This includes England, Scotland, Wales and Northern Ireland. This agreement replaces RM6290 Executive & Non-Executive Recruitment Services.
We have defined the available recruitment services available under this agreement as core or non-core.
You can access both core and non-core services on a modular basis. This means you buy only the services you need, when you need them. The supplier capability matrix outlines suppliers that are able to provide services on a modular basis.
You have the option to access all core services from suppliers as part of the end-to-end recruitment service. All suppliers will be able to provide this service.
Core modular services include:
All core services include customer planning.
Non-core modular services are not included as part of the end-to-end recruitment service but are available if needed and must be use. If you wish to use any of these services, these would need to be discussed with suppliers. These services include:
The framework agreement will run for a minimum term of 3 years, with the option to extend for another 1 year if needed.
Before you start you should:
This will help you write your statement of requirements.
You can buy from this agreement in 2 ways:
You can use the Capability Matrix, AWOC Support Tool and rate card to support both AWOC and Award with Competition. There is both a call-off order form and short order form available. For further details, please refer to framework schedule 7: call-off procedure and the buyer guide found in the document section on this page.
The AWOC Support Tool enables you to list your requirements from a set of drop down options. It then provides you with a list of capable suppliers in ranked order.
The rate card highlights each supplier’s rates against each grade.
Email our Customer Service Team to request a copy of the Supplier Rate Card and AWOC Support Tool.
After choosing a supplier, get approval for an award without competition according to your organisation’s governance process. Prepare a brief business case outlining the reasons for the award without competition. Once approved, share your requirements with the chosen supplier. If they can meet these requirements, award the contract and communicate the decision.
To run a competition, you need to:
You can find more information on running a competition in the buyer guide in the documents section on this page.
Expires: 02/08/2029
Expires: 02/08/2029
Expires: 02/08/2029
Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.
You might not need all the contractual documents to buy the products or services from this agreement.
Before buying from this agreement you should read the buyer guide and how to use contractual documents.
The buyer guide will help you understand how the agreement works and what you can or can’t use the agreement for.
This section might also include further guides or lists you will need to look at and make selections from, as well as previous webinar slides and Q&A scripts from sessions with buyers and suppliers.
The core terms form part of the framework and call-off contracts and must be used on every contract. They cannot be changed.
The core terms are GCA’s standard commercial terms. They govern the supplier’s relationship with GCA and every customer who has a call-off contract.
RM6394 Joint schedule 1: definitions Essential
Read only
This is a glossary that clarifies the exact meaning of the words used throughout the contract.
RM6394 Joint schedule 2: variation form Essential
Read only
This is the official form you must use to change any part of the contract once it has started.
RM6394 Joint schedule 3: insurance requirements Essential
You must complete the relevant sections in this document
This schedule lists out the insurance policies the supplier must have to cover the cost of accidents or mistakes.
RM6394 Joint schedule 4: commercially sensitive information Essential
Read only
This schedule lists the specific sensitive information that both buyer and supplier agree to keep private.
RM6394 Joint schedule 5: sustainability Essential
Read only
This schedule clarifies how the contract will protect the environment and support fair working conditions.
RM6394 Joint schedule 6: key subcontractors Optional
Read only
This schedule lists any other companies the supplier hires to help them do the work.
RM6394 Joint schedule 7: financial difficulties Optional
If you use this document, you must complete the relevant sections
This schedule clarifies what happens if the supplier has serious money problems.
RM6394 Joint schedule 8: guarantee Optional
Read only
This is a legal promise from a larger company to finish the work if the supplier fails.
RM6394 Joint schedule 9: rectification plan Essential
Read only
This is a step-by-step plan for the supplier to fix a problem if their work is not good enough.
RM6394 Joint schedule 10: processing data Essential
You must complete the relevant sections in this document
This schedule provides the strict rules for handling personal information and following data protection laws (UK GDPR).
Call-off schedules are used when suppliers sell their goods or services to customers.
You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.
RM6394 Call-off schedule 1: intellectual property rights Essential
You must complete the relevant sections in this document
This schedule clarifies who owns and is allowed to use the work, ideas, and data created during the contract.
RM6394 Call-off schedule 2: staff transfer Essential
You must complete the relevant sections in this document
This schedule clarifies the rules and costs if staff move to a new employer when a contract starts or ends.
RM6394 Call-off schedule 3: continuous improvement Essential
Read only
This schedule provides a way for the supplier to improve their service and lower costs over time.
RM6394 Call-off schedule 4: call-off tender Essential
You must complete the relevant sections in this document
This schedule lists out the specific promises, solutions, and prices the supplier offered when they bid for the work.
RM6394 Call-off schedule 5: pricing details Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the prices the supplier will charge and how the buyer will pay them.
RM6394 Call-off schedule 6: ICT services Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the technical rules for providing IT, software, and computer services.
RM6394 Call-off schedule 7: key supplier staff Optional
Read only
This schedule lists out the specific people the supplier must use to do the work.
RM6394 Call-off schedule 8: business continuity and disaster recovery Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the plan for keeping services running if something goes wrong, like a power cut or a hack.
RM6394 Call-off schedule 9a: security short form Optional
If you use this document, you must complete the relevant sections
This form enlists the security rules needed to protect data, buildings, and people. Use this for low-risk projects that only need basic security.
RM6394 Call-off schedule 9b: security consultancy Optional
If you use this document, you must complete the relevant sections
This schedule explains the rules for hiring security experts to provide advice for your project.
RM6394 Call-off schedule 10: exit management Optional
If you use this document, you must complete the relevant sections
This schedule lists out the plan for handing over the work when the contract ends.
RM6394 Call-off schedule 12: clustering Optional
If you use this document, you must complete the relevant sections
This schedule clarifies how different buyers can group together to buy things as one team.
RM6394 Call-off schedule 13: implementation plan and testing Optional
If you use this document, you must complete the relevant sections
This schedule lists out the timeline for the project and how you will prove the work is finished.
RM6394 Call-off schedule 14: performance levels Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the quality standards (KPIs) the supplier must meet every day.
RM6394 Call-off schedule 15: call-off contract management Optional
If you use this document, you must complete the relevant sections
This schedule provides the rules for how the buyer and supplier will talk and solve problems.
RM6394 Call-off schedule 16: benchmarking Optional
If you use this document, you must complete the relevant sections
This schedule provides a way to check if the supplier’s prices are still fair compared to the rest of the market.
RM6394 Call-off schedule 17: MOD terms Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the extra legal and security rules for Ministry of Defence (MOD) contracts.
RM6394 Call-off schedule 18: background checks Optional
If you use this document, you must complete the relevant sections
This schedule lists out the security and criminal record checks staff must pass before they can start work.
RM6394 Call-off schedule 19: Scottish law Optional
If you use this document, you must complete the relevant sections
This schedule clarifies that the contract will follow the laws of Scotland rather than England and Wales.
RM6394 Call-off schedule 20: specification Optional
If you use this document, you must complete the relevant sections
This schedule provides a detailed list of exactly what the buyer wants to buy.
RM6394 Call-off schedule 21: Northern Ireland law Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the specific laws and tax rules that apply to work in Northern Ireland.
RM6394 Call-off schedule 23: HMRC terms Optional
If you use this document, you must complete the relevant sections
This schedule provides the tax rules that the supplier must follow, including rules on off-payroll working (IR35).
RM6394 Call-off schedule 24: corporate resolution planning Optional
If you use this document, you must complete the relevant sections
This schedule clarifies what happens if a large supplier has serious money problems or goes out of business.
RM6394 Call-off schedule 25: additional sustainability requirements Optional
If you use this document, you must complete the relevant sections
This schedule lists out the extra “green” rules the supplier must follow to protect the environment.
Framework schedules are used by GCA to set up the agreement with suppliers.
RM6394 Framework schedule 1: specification Essential
Read only
This schedule provides a detailed list of all the goods and services available under this agreement.
RM6394 Framework schedule 2: framework tender Essential
Read only
This schedule lists out the specific promises, solutions, and expertise the supplier offered to join the agreement.
RM6394 Framework schedule 3: framework prices Essential
Read only
This schedule lists out the maximum prices the supplier is allowed to charge for their goods or services.
RM6394 Framework schedule 4: framework management Essential
Read only
This schedule clarifies how GCA and the supplier will work together to keep the agreement running well.
RM6394 Framework schedule 5: management charges and information Essential
Read only
This schedule clarifies the fees the supplier pays to use the agreement and the data they must share.
RM6394 Framework schedule 6: order form template Optional
If you use this document, you must complete the relevant sections
This schedule provides the blank documents you need to create a legal contract with a supplier.
RM6394 framework schedule 6a: AWOC short order form template Optional
If you use this document, you must complete the relevant sections
This is a shorter, simpler version of the order form for low-risk or low-cost purchases.
RM6394 Framework schedule 7: call-off award procedure Essential
Read only
This schedule clarifies the legal steps you must follow to choose a supplier from this agreement.
RM6394 Framework schedule 8: self-audit certificate Essential
Read only
This is a document where the supplier confirms that the sales and price information they gave to the government is correct.
RM6394 Framework schedule 9: cyber essentials scheme Essential
Read only
This schedule provides the rules for the security certificates the supplier must have to protect against online attacks.